FAQs

Ordering and Payments

How long does shipping take?

It all depends on where you are. Customs delays, holidays, and other delays can also affect shipping times. On average, however, your order should arrive within two to six weeks.

Should your order take much longer than expected, please get in touch with us at info@knightsways.co.uk.

Typical Shipping Times Observed:

Germany - 7-27 business days

Canada - 7-26 business days

United Kingdom - 7-26 business days

Spain - 10-20 business days

United States - 6-19 business days

France - 6-19 business days

All other countries - 10-30 business days

Can I make changes to my order?

If your order is recent enough, it may still be possible. Just email us at info@knightsways.co.uk for any changes, removals, or additions.

Can you cancel my order?

We begin processing orders immediately after receiving them. If your order has not yet shipped, we may still be able to cancel your order. Please email us at info@knightsways.co.uk as soon as possible with your cancellation request.

Do you offer free worldwide shipping?

Yes!

When do you ship my order?

We normally process orders within 3-5 business days.

How can I track my order?

The availability of tracking information for orders shipped with standard shipping will depend on your location.

If tracking is available for your order, we will send you an email with your order's tracking number.

Return Policy 

What if I want to return my order?

If you are unhappy with the product and would like to return it or would like to exploit other options, please contact info@knightsways.co.uk.

However, please note, you would be responsible for paying for the return shipping of the product. 

Moreover, If you are unsatisfied with any product for any reason within 14 days of receiving it, you can return it.  No items can be returned more than 14 days after delivery.  If you want to return a product, contact us at info@knightsways.co.uk and we will guide you through the return process.  

Any other questions?

For any other questions, email info@knightsways.co.uk .